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Hardware & Software Troubleshooting Help in Perth

EC Mates are Here to Help With All of Your Hardware & Software Issues


At EC Mates located in Joondalup, we offer an extensive suite of hardware and software diagnostic services designed to meticulously identify and remediate any malfunctions within your computing systems. Our cadre of seasoned professionals is adept at addressing a myriad of challenges, encompassing both hardware defects and software corruption, ensuring a comprehensive resolution for your technological concerns.

A person working on a desktop

Here are some common issues that we can help you troubleshoot and resolve:

Slow Computer: If your computer is running unusually slow, it could be due to various factors, including outdated software, a lack of memory, or a failing hard drive. We can diagnose the root cause of the issue and recommend solutions to improve your computer's prformance.

Not Starting: If your computer won't turn on or boot up properly, it could be due to a faulty power supply, motherboard, or other hardware components. We can perform a thorough diagnostic to identify the cause of the problem and recommend the appropriate course of action.

Blue Screen or Screen Freezing: If you're seeing the dreaded blue screen of death or experiencing regular screen freezes, it could be due to a software or hardware issue. We can perform a diagnostic to determine the root cause of the problem and suggest solutions to prevent it from happening again.

Strange Noises? If you hear strange noises from your computer, it could be due to a failing hard drive, fan, or other hardware components. We can diagnose the issue and recommend solutions to prevent further damage to your device.

Data Recovery: Has something gone wrong with your hardware or software, and you’ve lost all or some of your files and programs? See our data recovery page here

In addition to troubleshooting and fixing these issues, we can advise you on how to get the most out of your computer and its software. Don't risk causing more significant problems by attempting to fix serious issues yourself - let the team at EC Mates in Joondalup take care of it for you.

A person fixing a computer

PC Inspection & Diagnosis

If your pc is not running at its optimal level and you’re not sure what the issue is, we offer a range of inspection services 

Our expert technicians are at your service to tackle any issue. We can swiftly identify and resolve all issues!

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